“Train the Trainer program on Healthcare Communication” is a two days intensive training program conducted in workshop mode, where the participants are sensitized to the importance and benets of effective communication in patient care. The participants are empowered with the essential communication skills required in healthcare.
Lot of information exchange takes place between healthcare team. Careful, appropriate and timely communication between the team members can prevent medical errors and thereby improve health outcome. The program highlights the importance of responsible communication between the team members. The training program imparts advance communication skills required in dealing with challenging situations like handling aggressive patient, updating the family of a critically ill patient, breaking bad news etc.
Healthcare is a team work. Group cohesiveness is essential to deliver quality healthcare. The participants during the training are helped to identify their weak areas and develop competencies through self-introspection and mock exercises on communication between the team members.
The program has been designed to help the participants: