MARKET FEASIBILITY STUDIES & DETAILED PROJECT REPORT
PRE FIELD VISIT ACTIVITIES
- Secondary Data Research
- Sample size determination
- Toolkit Development (Questionnaires)
PRIMARY DATA COLLECTION
- Conducting Format (Physicians & Administrators) and Informal Interviews (Patients, People and Pharmacists)
PREPARATION OF MARKET ASSESSMENT REPORT
- Data Compilation and Analysis
- Internal presentation – Market Assessment & Feasibility Report
- Finalization of Market Assessment Report
PREPARATION OF BUSINESS PLAN
- Preparation of Business Plan
- Internal Presentation – Business Plan
- Finalization of Business Plan
DISSEMINATION OF FINAL DPR
- Submission of Draft DPR
- Incorporate changes (as necessary in DPR)
- Submission of final DPR
QUALITY & ACCREDITATION SUPPORT
Quality in hospitals refers to the provision of healthcare services that meet or exceed established standards, leading to optimal patient outcomes and satisfaction. It encompasses various aspects, including patient safety, effectiveness of treatments, efficiency of processes, responsiveness to patient needs, and the overall experience of care. A focus on quality ensures that hospitals adopt evidence-based practices, implement standardized protocols, promote continuous improvement, and prioritize patient-centered care. It involves a multidimensional approach that addresses clinical excellence, infection control, medication safety, efficient use of resources, and effective communication among healthcare providers and patients. By prioritizing quality, hospitals aim to deliver safe, effective, and compassionate care, instilling trust and confidence in patients while striving for the best possible health outcomes.
We bring the best of industry practices into the organization’s systems & processes. We specialize in quality accreditation of hospitals, particularly in terms of NABH (National Accreditation Board for Hospitals and Healthcare Providers) and NABL (National Accreditation Board for Testing and Calibration Laboratories), can offer a range of services to assist hospitals in achieving and maintaining accreditation. Some of the services provided by us during the phase of implementation are as follows:
- Gap Analysis: Conducting a comprehensive assessment of the hospital’s existing processes, policies, and infrastructure to identify gaps and areas that require improvement to meet NABH or NABL standards.
- Policy and Procedure Development: Assisting in the development and implementation of policies, procedures, and protocols that align with the accreditation standards and guidelines.
- Documentation Assistance: Providing guidance in creating and organizing the necessary documentation required for accreditation, such as quality manuals, standard operating procedures (SOPs), patient record management, and risk management protocols.
- Process Improvement: Assisting hospitals in improving their processes and workflows to enhance efficiency, patient safety, and quality of care. This may involve optimizing clinical pathways, streamlining administrative processes, and implementing evidence-based practices.
- Training and Education: Conducting training programs and workshops to educate hospital staff on the accreditation standards, quality improvement methodologies, patient safety practices, infection control protocols, and other relevant topics.Enabling the hospital to initiate a training culture and not a mere one time activity.
- Internal Audits: Conducting regular internal audits to evaluate the hospital’s adherence to accreditation standards and identify areas that need corrective actions or process refinements.
- Mock Assessments: Performing simulated assessments similar to the actual NABH or NABL accreditation surveys to identify potential gaps and prepare the hospital staff for the official assessment process.
- Quality Indicators and Performance Measurement: Assisting in the development and implementation of quality indicators and performance measurement systems to monitor and track the hospital’s progress in meeting the accreditation requirements and continuous quality improvement.
- Accreditation Project Management: Providing project management support to guide the hospital throughout the accreditation journey, ensuring timelines are met, documentation is in order, and all necessary steps are followed.
- Post-Accreditation Support: Offering ongoing support and guidance to maintain compliance with accreditation standards, prepare for surveillance audits, and address any non-compliance issues that may arise.
BIO-MEDICAL EQUIPMENT CONSULTING
Integra Ventures provides assistance to the clients in equipment planning and procurement for the proposed hospital project, which would involve entire gamut of activities, from creating the exhaustive list of various categories of equipment and instruments required for the project, developing a comprehensive budget, preparing equipment space requirements, footprints and other considerations and much more.
What we do
- Preparation of comprehensive list of equipment based on the services and level of treatment, medical program, infrastructure, work load projections, architectural design and financial feasibility based on consultation with doctors, nurses, technicians, purchase and engineering team
- Asset description and quantity required
- Accessories/spare parts/ consumables required
- Space, electrical, water and other requirements
- Equipment mapping on architectural layout
- Movement plan for major equipment
SELECTION & PROCUREMENT of Equipment
- Engaging the maximum possible vendor in each category and selecting the most optimal option based on various parameters like Financial Budget, Durability, local service availability and user friendliness etc.
- Technology assessment
- Manufacturers and suppliers in the market
- Comparative quotations
- Total Effective Equipment productivity
- Compatibility with HIS/PACS
- User Opinions
- Mean time between failures
- Lead time between spare parts & accessories availability
- Safety protocols
- Compliance with regulations on medical devices
- Equipment installation & commissioning
MAINTENANCE & REPAIR
- Asset management
- Routine safety testing & system performance verification
- Breakdown maintenance
- Preventive maintenance
- Record maintenance
- Training to user
- Equipment inventory & decommissioning
HOSPITAL COMMISSIONING SERVICES
Development of Departmental systems & Processes (SOPs)
Recruitment assistance of senior level positions
Assistance in developing Branding strategies & Marketing Plan
Assistance in obtaining all required regulatory approvals & licenses
Phased launch of Departments
Ensure all systems, protocols, services and structure are in place (Staff training
HOSPITAL OPERATIONS & MANAGEMENT CONSULTING
Every Now and then, new hospitals with specialized or diversified services are sprouting up. Small & mid sized Hospitals are finding it difficult to make a mark for themselves and develop as a brand. They are not able to harness new technology in their daily operations for speedy cost effective processes of a hospital or develop a strategy to sustain in this competitive market.
We use comprehensive approach to build consensus and identify opportunities for the long term future growth. We involve all the stakeholders in the process and ensure the physician alignment also. It is not top to down thinking, but an integrated approach taking into account all the values and vital components of the health care organization. We deliver measurable results , which are best suited to your organization under the prevailing situation
- Due Diligence
- Business Process Re- engineering
- Benchmarking Surveys
- Strategic planning
- Merger, Acquisition & Affiliation
- Performance Improvement
- Turnaround and interim Management
- Physician Engagement Model
TELE HEALTH SERVICES
Tele Health is coming up as one of the best solutions to many long pending unresolved problems faced in the Healthcare industry. Tele-ICU and Tele-Medicines are being adopted by many leading Hospitals in the country. Tele-ICU solves the problem of 24×7 monitoring of patients by qualified and experienced intensivists. Tele-Medicines solves the problem of consultation from long distances, follow up leakages, queue management etc.
As channel partners we are associated with one of the Best Tele-ICU service provider and the most promising Tele-Medicine App in the country.
Tele ICU services has the following features:
- Integrative smart ICU system
- Centralized command center with 24/7 trained intensivists
- Automated early warnings
- Actionable decision support
- Diagnostic assistance
Tele Medicine services has the following features:
- Smart e-prescriptions – Easy user friendly prescription reducing time significantly
- Advanced medicine search
- Remote Consultation
- Patient App
- Data Privacy
- Managing Queues
- Advanced Reports
HMIS is one of the most important tools required for a hospital to function smoothly. Instead of considering on the exact requirement of the hospital, many either go with the cheap option available or they go for the most expensive ones considering they are getting the best for the hospital. Whereas, building a customized website for Hospital or developing Apps, everything must be customized as per the need. Our main focus is to give the solution based on the client’s requirement to suit the need of the Hospital.
HMIS is to transform the administrative and clinical operations of healthcare organizations. Our simple yet powerful & most reliable solutions easily simplify decision making, streamline operations, in addition to compliance with healthcare standards & practices; as a result saving effort and time in addition to profits. Specialized in delivering management information systems for Hospitals, we have around many projects running across pan India and worldwide. Our team of IT consultants are also extensively experienced in development of websites and software pertaining exclusively to Healthcare. The IT services provided are as follows:
- Website Development with SEO friendly content
- Hospital Management Information System (Web based)
- Healthcare Apps for Android and iOS
- Other Healthcare Software
BRANDING & MARKETING
Branding in the Healthcare system revolves around trust and familiarity to create a distinct image from competitors. Along with core benefits such a s quality service, world-class treatment, best physicians and medical equipment there are other crucial aspects which hospital should focus on branding elements such as hospital colour, theme, positioning, and an identity which is directly connecting to human physiological behaviour.
- Competitive Landscape
- Positioning in Market (perception of stakeholders)
- Catchment area analysis
- Reason for migration & Retention mechanism
- Referral mechanism analysis
- Market attractiveness (sizing & affordability)
- Pricing of services
- Effective ways of Marketing
DEVELOP BRANDING STRATEGIES
- Effective ways of Marketing
- Create & Design
- Creative logo (visual and verbal brand expressions)
- Creatives & Collaterals
- Business stationery
- Wall graphics
DEVELOP MARKETING STRATEGIES
- Recruit a PR personnel
- Marketing budgeting
- Social Marketing ( Blogs, website, Twitter, Facebook, Search Engine Management)
- Print Media, Articles, Newsletter, Electronic media
- Outreach activities like Health camps
- Patient management (records, follow-ups, reminders, appointment cancellation, etc.)
- IEC material design & display (print & electronic)
- Finalization of processes
- Registration & billing
- Surgery scheduling
- Post OP care
- Discharge & Follow-up, etc.
- Develop process maps followed by creating standardized processes for all identified areas
- Train staff in conforming to SOPs
- Establish well defined Audit mechanism that takes into account feasibility and consistency
- Aesthetics of the Department